"Société Travel Planet has been awarded the public contract for rail and air transport management services on behalf of the Bourgogne-Franche-Comté Region.
Thanks to cordial and efficient exchanges between the Region's departments affected and the Customer Management department, the implementation went smoothly despite the tight deadlines: notification of the contract in November 2019 for a start-up on January 2, 2020. From this date, travel agents have been able to place ticket orders online, although of course some configuration and development work was required over the first two months to fine-tune the interfaces and the particularities of our travel policy. The booking portal is easy to use and user-friendly. Travel agents have quickly got to grips with it. SNCF tickets are delivered quickly after orders have been validated.

Travel Planet successfully addressed GEM’s challenges by offering an agile, user-friendly solution tailored to their complex validation processes. Client attentiveness, custom developments, and access to a wide range of services (air, rail, hotel) were especially appreciated. The remote implementation, supported by a responsive customer service team, eased the transition toward smoother and more measurable business travel management.

"We found our traditional travel tool a little rigid.
We had the chance to meet the Travel Planet teams at a workshop organized by the AFTM, and were quickly won over by this disruptive platform, which met many of our users' previously uncovered needs.
Implementation was fairly rapid, taking just 8 weeks, and collaboration was effective throughout the deployment, with great agility in carrying out the necessary developments, while respecting delivery dates.
On the user side, an intuitive, B-to-C platform, with features that make life easier for travelers and travel managers.

"Travel Planet has held the contract in question for the Université Toulouse III Paul Sabatier since January 1, 2019. Overall, relations with the dedicated contacts, compliance with our travel policy in terms of parameters, accessibility to the offer and contract monitoring are entirely satisfactory. For example, since the beginning of the contract, we have set up monthly follow-up meetings with Travel Planet to respond to any problems reported. I would like to emphasize that Travel Planet's contacts are attentive to our requests, and demonstrate their responsiveness and adaptability".

“Last year, Travel Planet won the tender we launched for the redesign of our access portal to SNCF offers, mytraintravel.com, dedicated to European travel agencies. One year later, the platform is running at full speed. All planned functionalities were delivered on time by Travel Planet, and the platform has significantly improved in terms of usability and efficiency. This has allowed us to redeploy ourselves in a market with real strategic value, especially in a context where our international sales are growing rapidly, and European travel agencies are looking for a functional and efficient tool to access our offers.”